Questions about billing, a free audit, or whether outsourcing makes sense for your practice? Write to us — a real person on our team reads every message and replies by email. We aim to reply within one business day.
Dynamic Medical Billing Solutions works 100% online, and email is the way to reach the team. There is no office to visit and no phone line — everything we do, from your first question to your monthly reporting, happens online and by email.
When your message arrives, it goes to our team — not a ticketing queue. We read it, and if your question is about billing, we will usually ask for a little more detail about your practice: your specialty, roughly how many providers you have, and what is going wrong with billing today. That is all we need to give you a useful answer, and to tell you honestly whether a free billing audit would help.
If you are asking about a free audit, we will explain what the audit looks at — your coding, your denial patterns, and your AR aging — and what we need from you to run it. Audits run on de-identified data only, and we never ask for patient information. If you are asking about pricing, we will give you a specific estimate: our fees are a percentage of what we actually collect for your practice, based on claim volume and payer mix, with no flat setup fees and no charge on claims that do not get paid. The site's stated range is typically 4–8% of collections, and your exact rate depends on your practice.
You do not need to write a long message. A few lines are enough: your name, your practice name, your specialty, and what you need help with — denials piling up, AR over 90 days, a biller who just left, prior authorizations eating your front desk's day. The more specific you are about the problem, the more specific our answer can be. If you already know roughly how many providers you have and how many claims you submit in a month, include that too — it helps us estimate your rate and your timeline.
If you are not sure what you need yet, say that. A lot of practices write to us with a vague sense that billing is leaking revenue but no clear picture of where. That is exactly what the free audit is for: it turns a vague sense into a documented list of where money is being lost, and what fixing it would be worth.
Do not include patient health information in your message. No patient names, dates of birth, medical record numbers, diagnoses, or claim details — this form and this email address are for business inquiries only, not for patient data. If we need to look at your billing to answer your question, we will explain how to share de-identified information safely. Anything you send us through this form is used only to respond to your inquiry, as described in our Privacy Policy.
If you would rather skip the form, you can email us directly at hello@dynamicmbs.com — the same team reads it, and the same one-business-day reply aim applies. And if you already know you want an audit, you can go straight to the free billing audit page and request one there.
Fill in the form and we will reply by email, usually within one business day.
