Chronic Care Management Specialists

Chronic Care Management Billing That Keeps Your Program Compliant and Paid

We handle the documentation, time tracking, and claim submission behind your CCM program, so your care team can focus on patients instead of paperwork. Personalized care plans, accurate monthly time logs, and clean CPT 99490/99439 claims — managed by one dedicated team.

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Nurse reviewing chronic care management plan with a patient
Personalized Care Plans
Continuous Monitoring
Optimized Reimbursement

A properly run CCM program pays for itself within the first billing cycle

Accurate time logs, complete care plans, and claims that match the documentation every time — so nothing gets left on the table and nothing gets flagged in an audit.

Free CCM Evaluation

How Our Chronic Care Management Services Add Value

Running CCM well means more than logging minutes — it means a program built around the patient, documented correctly, and billed without gaps. Here's what that looks like with us.

Personalized Care Plans

We work alongside your clinical staff to build individualized care plans for every enrolled patient, so each plan reflects the patient's actual conditions and goals instead of a generic template.

Continuous Monitoring

Patient touchpoints and health data are tracked between visits, giving your providers earlier visibility into changes that matter, before they turn into an ER visit or hospitalization.

Patient Engagement & Education

Regular check-ins and plain-language education keep patients involved in their own care, which shows up in better adherence and fewer missed follow-ups.

Billing & Time-Log Accuracy

Every minute of non-face-to-face care time is logged against the right CPT code and matched to supporting documentation, so claims go out clean the first time.

Secure & Compliant

All patient data and program documentation are handled under HIPAA-compliant processes, with audit-ready records if a payer ever asks for supporting time logs.

Program Enrollment Support

We help identify eligible patients, handle consent documentation, and get your program enrolled and running without adding front-desk workload.

Nurse measuring a patient's blood pressure as part of a chronic care management program

Why Practices Trust Us With Their CCM Program

Our team's close attention to detail and quick turnaround on documentation issues keep your CCM billing running smoothly, month after month.

  • Better patient outcomes from consistent follow-up
  • Steadier reimbursement with fewer denied claims
  • HIPAA-compliant documentation on every patient
  • A single project manager who knows your program
  • Responsive support whenever a claim needs attention
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How CCM Onboarding Works

Built to get your program running fast, without adding extra work for your front desk or care team.

1

Free CCM Evaluation

We review your patient panel to identify who qualifies for CCM and estimate the revenue a well-run program could add — before you commit to anything.

2

Patient Enrollment & Consent

We help identify eligible patients, handle consent documentation, and set up individual care plans with your clinical team.

3

Monthly Time Tracking

Non-face-to-face care time is logged consistently and matched to the correct CPT code as the month progresses, not reconstructed at the end.

4

Claim Submission & Reporting

Clean claims go out on schedule, with monthly reporting so you can see enrollment, time logged, and collections at a glance.

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Common CCM Program Problems, and How We Fix Them

Most of the issues that put a CCM program at risk fall into the same few patterns.

Program Challenge Impact How Dynamic Addresses It
Incomplete time logs Denied claims and audit exposure Consistent monthly time tracking tied directly to supporting documentation
Low patient enrollment Missed reimbursement opportunity Panel review to flag eligible patients and support consent outreach
Generic care plans Weaker patient engagement and outcomes Individualized care plans built with your clinical team for each patient
CPT coding errors Underpayment or claim rejection Claims matched against 99490/99439 and related code requirements before submission
No visibility into program performance Problems surface too late in the month Monthly reporting on enrollment, time logged, and collections
Staff time stretched thin Program stalls or gets deprioritized Outsourced documentation and billing support that runs alongside your existing staff

What Providers Say About Our CCM Support

A few of the practices that brought their CCM billing to Dynamic.

"Our CCM enrollment had been stuck for a year. Dynamic helped us identify eligible patients and get the time-tracking process actually working, and reimbursement followed."

Dr. Elena Kovacs

Family Medicine

"Documentation used to be our weak point during audits. Now every logged minute has the paperwork behind it, and we haven't had a CCM claim questioned since switching."

Dr. Samuel Osei

Internal Medicine

"Our nurses were spending hours a week reconstructing time logs at month-end. Dynamic streamlined that entirely, and enrollment has grown since patients get more consistent follow-up."

Dr. Rachel Nguyen

Geriatric Medicine

Chronic Care Management FAQ

Answers to what practices usually ask before starting or outsourcing a CCM program.

Which patients qualify for Chronic Care Management?

Generally, Medicare patients with two or more chronic conditions expected to last at least 12 months, or until the patient's death, and that place the patient at significant risk of decline. We review your panel during the free evaluation to flag who qualifies.

Standard CCM billing starts at 20 minutes of clinical staff time per patient per month, with add-on codes for additional time. We track and log this time consistently so it's always ready to support the claim.

Yes. We help identify eligible patients, prepare the consent documentation your practice needs on file, and support outreach so enrollment doesn't fall on your front desk.

Our fees are a percentage of what we actually collect on your CCM claims — no flat setup fees, and nothing charged on claims that don't get paid. Your free evaluation includes a cost estimate specific to your patient panel.

Most practices are enrolling patients within a few weeks of the initial evaluation — panel review, consent workflow setup, and staff coordination, followed by the first billing cycle under our management.